Privacy Policy

1. Personal Data I Collect

When you use this website, contact me, book a session, or participate in a service, I may collect the following personal data:

• • Name
• • Email address
• • Phone number, if provided
• • Information submitted through the contact form
• • Booking and appointment details
• • Payment or invoicing information, where applicable
• • Information you voluntarily share before, during, or after a session
• • Relevant wellbeing or personal background information that you choose to provide in relation to your session

2. Why I Collect Your Data

I process personal data for the following purposes:

• • To respond to enquiries
• • To schedule, confirm, and manage appointments
• • To provide Pranic Healing, energy healing, and related wellbeing services
• • To prepare for your session and support safe, appropriate client care
• • To communicate with you before and after a session
• • To process payments and maintain administrative records
• • To comply with legal, accounting, and tax obligations
• • To improve the quality and organisation of my services

3. Legal Basis for Processing

I process personal data based on the following legal grounds:

4. Sensitive Personal Information

During Pranic Healing, energy healing, or related wellbeing sessions, you may choose to share personal, emotional, spiritual, energetic, wellbeing, or health-related information.

You are not required to share anything you do not feel comfortable sharing. Any sensitive information you choose to provide is treated with care and confidentiality.

These services are intended for wellbeing, relaxation, energetic balance, and personal development. They do not replace medical, psychological, psychiatric, or other licensed healthcare services.

5. Third-Party Service Providers

I may use trusted third-party service providers to support my business operations and deliver services, including:

• • Calendly or similar tools for appointment scheduling
• • Google Meet, Zoom, or similar platforms for online sessions
• • Mollie, Stripe, PayPal, bank transfer, or similar providers for payment processing
• • Website or contact form services for enquiries submitted through this website
• • Email service providers for communication
• • Accounting or bookkeeping tools where required for administration and tax purposes

These providers may process personal data on my behalf and may act as data processors under GDPR. They process personal data only as necessary to provide their services and in accordance with their own privacy policies.

Where applicable, please review the privacy policies of the third-party providers used when booking, paying for, or attending a session.

6. Online Sessions

If you attend an online session, your personal data may be processed through the video conferencing platform used for the appointment.

Online sessions are not recorded unless this has been clearly explained to you in advance and you have given your consent.

You are responsible for choosing a private and secure environment for your online session.

7. Confidentiality

Information shared in connection with your session is treated as confidential and handled with respect.

Confidentiality may be limited where disclosure is required by law, where there is a serious risk of harm to you or another person, or where safeguarding concerns arise.

Personal data will not be sold, rented, or shared for unrelated marketing purposes.

8. Data Retention

Personal data is kept only for as long as necessary for the purposes described in this Privacy Policy.

• • Contact enquiries: up to 12 months
• • Booking and appointment records: as needed for service administration
• • Client notes or session-related information: only as long as necessary for client care, administration, or legal purposes
• • Payment and invoicing records: retained as required under applicable tax and accounting laws

When personal data is no longer needed, it will be securely deleted or anonymised where possible.

9. Data Security

I take reasonable steps to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

10. Cookies and Website Analytics

This website may use cookies or similar technologies to support basic website functionality, improve user experience, and understand how visitors use the website.

Where analytics or marketing cookies are used, they will be managed in accordance with applicable privacy and cookie laws.

You can usually adjust your browser settings to refuse or delete cookies.

11. International Data Transfers

Some third-party providers may process or store personal data outside your country or outside the European Economic Area.

Where this happens, appropriate safeguards should be used by the relevant provider in accordance with applicable data protection laws.

12. Your Rights

Under GDPR, you have the right to:

• • Access your personal data
• • Request correction of inaccurate or incomplete data
• • Request deletion of your data where legally possible
• • Object to processing
• • Request restriction of processing
• • Request data portability where applicable
• • Withdraw consent where processing is based on consent
• • Lodge a complaint with the relevant data protection authority

If you are located in the Netherlands, you may contact the Autoriteit Persoonsgegevens regarding privacy complaints.

13. Marketing Communications

I will only send marketing emails, newsletters, or promotional messages if you have chosen to receive them or where otherwise permitted by law.

You can unsubscribe or withdraw your consent at any time by following the unsubscribe link in the email or by contacting me directly.

14. Changes to This Privacy Policy

I reserve the right to update this Privacy Policy at any time.

The latest version will be available on this website with the updated date shown above.

15. Privacy Contact

For privacy-related questions, requests, or concerns, please contact: